FREQUENTLY ASKED QUESTIONS

Motion App

Who can use the Motion app?

Anyone in Canada who wishes to see their step count and start earning Daily Units of Exercise (DUEs) can use Motion.

Participating communities and schools use the app to build a better tomorrow and inspire active living.  To learn more about creating a new Social Motion Project, see here.

Does the Motion app work on both iOS and Android?

Yes, the app is available in both app stores and works on iPhones and Android phones.

Do I need a smartphone?

No! If you have a FitBit to track your exercise, you can log in directly to our web portal to set up a Social Motion account and link your FitBit device.

How does the app measure my exercise each day?

Your smartphone is already tracking the number of steps you take each day, and recording it to Health on iPhones or Google Fit on Android devices. The Motion app is simply reading the step count data that is already recorded on your phone.

Android devices use the accelerometer along with Location Services to count your steps.  Google holds on to that Location data and does not share it with Social Motion. iOS does not use your location to count steps.

Can I use my FitBit to track my steps?

Yes, FitBit has been directly integrated into the iOS and Android apps. Use “Change Tracker” to select between using your phone or using your FitBit.

Can I use my sportswatch (Garmin, Polar, etc) to track my exercise?

Yes, we just need to get the data recorded by your watch into Apple Health or Google Fit.  This is usually as simple as allowing your Health or Fit app to read data from your watch app, by granting the appropriate permissions within Health or Fit.

In certain cases, such as using a Garmin Watch with an Android phone, you will need to download and install a third part sync app, such as FitnessSyncer, to move the data into Google Fit if you wish to use your watch to count steps in the Motion app.

Are you tracking me and my location?

Absolutely not. We do not track your location when accessing your step count; rather, we simply read the step count data that is already sitting on your phone.

Having said that, the Google Fit service uses Location Services as part of their approach to counting steps.  Google does not pass this Location data on to Social Motion or other developers. To understand why and how Google uses Location data, see here.

Can I use minutes of exercise instead of steps to measure my daily activity?

Yes, but … not if you only have an iPhone. iPhones count steps but do not measure active minutes. If you have a FitBit, Apple Watch or other wearable that syncs to Apple HealthKit, then you can use steps or active minutes.

Android phones provide both steps and active minutes.

Organization

Who is leading the Social Motion Project?

The Social Motion Project is an initiative of Social Motion Inc.  Social Motion is focused on three public interest objectives: getting more people active; making the built environment in which we live active by default; and increasing public participation in civic affairs.

Social Motion provides technology solutions to help increase the impact of active transportation and recreation investments. Its approach prioritizes purpose while not ruling out the possibility of profit (i.e., similar to the concept of a B Corp).

Are you making money off my personal data?

Absolutely not. Our goal is to make Canada a fitter and more active country. We value and respect for privacy and never sell or share your data. We do not track your Location Data (although Android uses your Location Data to determine steps but without sharing that information with Social Motion.)

Then how are you paying for this?

Governments, schools and other organizations that run Social Motion Projects pay a platform fee to Social Motion Inc. There is no cost to users, nor are users “monetized” in any way.